Privacy Policy

The Hills Cosmetic Studio, ("we/us") cares about your privacy and recognizes the importance of protecting your personal information when you visit and/or order our products on our website (the “Site”). Our Privacy Policy explains how we collect, use, share, and safeguard your personal information as well as your choices related to this information.

I. INFORMATION COLLECTION

Visitor Data

Our website is hosted by Squarespace and collects information when you visit our website, including:

Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Geolocation data
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

Orders:

When you purchase from our website, we collect personal information from you to process and fulfil your order. We collect information such as your:

Name
Email address
Billing and shipping address
Details relating to your purchase order
Phone number
Payment Details

Accounts:

If you decide to set up an account with us, we collect the same information as above as well as the unique password you select to access your account.

As you go through checkout, our website may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Newsletter Subscriptions:

If you decide to subscribe to our newsletter, we collect your email address. You may unsubscribe at any time by contacting thehillscosmeticstudio@gmail.com.

II. USE OF INFORMATION

We use and process your information to: provide you with our products; collect payments; manage your account and newsletter subscription, if applicable; improve our services to you; analyse data; comply with contracts and laws; and exercise our legal rights.

III. DISCLOSURE OF INFORMATION

We share your information with our website hosting service, Squarespace. Squarespace analyzes the data in a de-personalized form.

Our payment processors, Stripe and other service providers we use your information to facilitate our on-line sales and our service to you.

Our website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive information about you, including:

Information about your browser, network, or device
Your IP address

We may share your information in the event our business is sold, merged or involved in a similar corporate transaction. We also may disclose your information in response to lawful governmental orders or to protect the safety and security of our company or the public.

We do not sell your information to third parties, including advertisers.

IV. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies, which are small files or pieces of text that automatically download to a device when a visitor accesses a website or app. Our website hosting company, Squarespace uses cookies for functionality, security, analytics and performance.

V. ORDER & ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You have created a Customer Account
Your Customer Account password has been reset or updated
You have made a purchase
Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

VI. ABANDONED CART EMAILS

You will receive an automated email within 24 hours after you abandon your shopping cart, if all the following occur:

You enter your email address at checkout or are logged into your Customer Account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.

The email will link back to this website, where you can pick up where you left off and complete your purchase if you so desire.

You can unsubscribe from these messages at the bottom of the email.

VII. MARKETING EMAILS

We may send you marketing emails, which you can unsubscribe from by clicking on the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

IX. CHILDREN

We do not knowingly collect any information from children, as defined in applicable law, without parental consent or as otherwise permitted by applicable law. As stated above, we do not sell any information which we receive from users of our website.

X. INTERNATIONAL

We are based in New Zealand. Your information may be transferred or stored on servers located outside of your resident jurisdiction and you hereby consent to such transfer or storage of your information by using our website.

XI. DATA SECURITY

Our website uses reasonable security measures to safeguard your information in our possession against loss, theft and unauthorized use, disclosure or modification. We also use reasonable methods to make sure that your information is accurate, up-to-date and appropriately complete. No data transmission or storage system over the internet can be guaranteed 100 percent secure. We are not responsible for the security protections used by third parties.

XII. YOUR RIGHTS

You may be entitled under applicable law to request more information about our privacy practices or to know the information we have about you. Please contact us at the hillscosmeticstudio@gmail.com if you have any questions or requests of this nature.

You may be able to disable cookies by adjusting your internet browser settings. If you do so, some of the features of our website may not be available.

XIII. CHANGES TO PRIVACY POLICY

We may modify our Privacy Policy from time to time and post a revised policy with a new Effective Date.

EFFECTIVE DATE: SEPTEMBER 27, 2023